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Terms & Conditions

last update: December 2020

These terms and conditions shape the rules and guidelines for the appropriate use of Storzy's Website and Services.

By accessing and using our website, you consent to our terms and conditions which arrange a legally binding agreement between you “the user” and MYAIRSTORAGE LTD “The company” whose company number is 12442237.

The following vocabulary applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person logged on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and the Company. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

By disclosing your data with Storzy or using any services provided by the Company (“the Services”) in any way, you (“the User” or “you”) agree to be obliged by the following terms and conditions (“the Terms and Conditions"), to notify the Company of all storage offers undertaken, and to pay the relevant fees. If you do not accept all the terms and conditions you must not use or access the website. The Company reserves the right to amend these terms and conditions from time to time without notice. You will be assumed to have read and accepted these terms and conditions, including any changes.

The services are provided to facilitate the exchange of storage service between users of the website. “Storzy” means the provision of private storage space by Users advertising such space (“Storage Hosts”) to Users storing items in such space (“Storage Guests”). The Company’s principal function is to provide advertising space and it is not a rental agent or property broker.

The Company’s services are not available to and may not be utilised by, anyone under the age of 18 years or to temporarily or indefinitely suspended Users. If you do not qualify, please do not use our Services. If you are registering as a business entity, by agreeing to these Terms and Conditions you represent that you have the authority to bind that business entity to these Terms and Conditions.

Termination: your user account must remain active at all times when you are taking part in a Storage Offer. You will only be able to disable and/or delete your account only if your active bookings have come to an end and are not going to be renewed.

Whole Agreement: These Terms and Conditions establish the whole agreement and full understanding between the parties and replace any established agreement or understanding between the parties in regards to all considerations referred to in them.

No Agency: Nothing in these Terms and Conditions is intended to, or shall be deemed to, establish a partnership and/or joint venture of any kind between any of the parties, nor consider any party the agent of another party for any purpose. No party shall have authority to act as agent for, or to bind, another party in any way.

No waiver: Any failure by either party to enforce any provision of these Terms and Conditions at any time shall not be taken as a waiver of such provision and shall not affect its right to implement such provision.

No Transfer or Subcontract: These Terms and Conditions are personal to each party and neither party shall assign, transfer, sub-contract or deal in any other manner with any of its rights and obligations under this contract without the prior written consent of the other party.

Governing Law and Jurisdiction: These Terms and Conditions (along with all documents mentioned in them) are obliged by and in accordance with the UK law. The parties irrevocably agree that the UK courts have jurisdiction to resolve any dispute or claim arising out of or in connection with the Terms and Conditions along with any documents referred to in them.


Fee - the total amount payable by the Storage Guest for a Storage Offer and includes the Price in addition to the Company’s commission.

Guarantee - the guarantee of compensation for loss or damage provided to Signatories by the Company whose conditions, limitations and exclusions are set out in The Storzy Protection Guarantee of these Terms and Conditions.

Price - the amount charged by the Storage Host for use of the Storage Space. Prohibited Items - means items which may not be stored under these Terms and Conditions under any circumstances, and which are set out in clause 3.4.

Qualifying Loss - loss or damage happening during the period of validity of a storage offer, (i) if claimed by the storage host, to the structure, fixtures and/or fittings of the premises which they own, (ii) if claimed by the storage guest, to items owned by the storage guest and stored at the storage address.

Registration Details - the information used to identify each unique User, containing a User identification number,  email address and a phone number.

Signatory - a Signatory may be either a storage host or a storage guest.

Storage Address - the premises containing the Storage Space which are the topic of a storage offer. The storage address will be recorded in the storage agreement as a postal address.

Storage Agreement - the standard contract for a storage offer that is provided by the company for signature by a storage host and a storage guest. A Storage Agreement will be completed and signed by the Signatories for each storage offer. A template Storage Agreement can be found here, but the template is subject to change from time to time at the Company’s discretion.

Storage Offer- an arrangement for storage between two Users.

Storage Guest - the person paying the Price and using a Storage Space to store items belonging to them or under their control.

Storage Host - the person advertising via the Website and providing a Storage Space in order for the Storage Guest to store their items.

Storage Space - the physical space at the Storage Address in which items are stored under a Storage Agreement.

Stored Goods - the goods and items to be stored under a Storage Offer Structural Damage - means damage of any kind to the structure, fixtures and fittings of the physical premises.

Structural Damage Incident - an incident causing Structural Damage to the Storage Space or Storage Address and may comprise one or more discrete instances of damage or loss, as long as they have a causative element in common. The Company reserves the absolute right in its sole discretion to determine what constitutes a Structural Damage Incident in practice, what was the cause of such Incident, and whether the damage was caused by one single such Incident or multiple Incidents.

User - a user of the Website and/or our services.


We employ the use of cookies. By accessing Storzy.co.uk, you agree to use cookies in agreement with the Storzy's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, all intellectual property rights for all material on Stozy.co.uk are owned by Storzy and/or its licensors and are reserved to the company’s discretion. You may access Storzy.co.uk for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

·       Republish material from Storzy.co.uk

·       Sell, rent or sub-license material from Storzy.co.uk

·       Duplicate or copy material from Storzy.co.uk

·       Redistribute content from Storzy.co.uk

This Agreement shall begin on the date hereof.

Parts of this website offer the opportunity for users to post, converse, discuss and share opinions and data. Storzy does not screen, edit, publish, or review Comments prior to their existence on the website. Comments do not replicate the views and opinions of the Company, its agents and/or affiliates. Comments solely reflect the views and opinions of the Users who post their views and opinions. To the extent permitted by applicable laws, Storzy shall not be liable for the Comments or for any liability, damages or expenses produced and/or suffered as a consequence of any utilisation of and/or posting of and/or appearance of the Comments on the website.

Storzy reserves the right to monitor all Comments and to eliminate any Comments which can be considered inappropriate, offensive or cause breaches of these Terms and Conditions.

You warrant and represent that:

·       You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

·       The Comments do not occupy any intellectual property right, including without limitation copyright, patent or trademark of any third party;

·       The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.

·       The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Storzy a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

Storzy does not require prior written approval from the following organisations and parties to link our Website.

·       Government agencies;

·       Search engines;

·       News organizations;

·       Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

·       Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

Without prior approval, these organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

Storzy may consider and approve other link requests from the following types of organizations:

·       Commonly known consumer and/or business information sources;

·       dot.com community sites;

·       Associations or other groups representing charities;

·       Online directory distributors;

·       Internet portals;

·       Accounting, law and consulting firms; and

·       Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Storzy; and (d) the link is in the context of general resource information.

These parties and/or organizations may link to our home page as long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the situation and context of the linking party’s site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Storzy. Please provide us with your intentions, your full name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link our Website, and a list of the URLs on our site to which you would like to link. Storzy will reply 2-3 weeks after the request.

Approved organisations and other parties may hyperlink to our Website as follows:

·       By use of our corporate name; or

·       By use of the uniform resource locator being linked to; or

·       By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Storzy’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Registration on the Storzy Website requires the User to complete the Storage Guest sign up procedure and/or the Storage Host sign up procedure, which constitutes the “Registration Details” of your User account.

Any User of Storzy is accountable for all actions made on the Website. As a Storzy User, if you discover or suspect that any of your personal details and/or data are known by a third party or are being utilised without any authorisation, you must tell us immediately via email at hello@storzy.co.uk.

The Company offers Users a template Storage Agreement on the Storzy Website with the objective of recording the logistical and other details of each Storage Offer. All Users undertaking a Storage Offer should fulfill their details and, after the Storage Host and the Storage Guest, have agreed and signed, both parties should provide the Company with a signed copy of the completed Storage Agreement, which should be scanned and sent via email to hello@storzy.co.uk. It is a condition of the Guarantee that the Company must receive a copy of the appropriate Storage Agreement signed by both parties within seven days of signature, and failure to comply with this requirement will cancel the Guarantee.

The following “Prohibited Items” may not be stored under a Storage Offer under any circumstances: Toxic, hazardous, polluted, radioactive or contaminated goods; firearms, munitions, weapons or explosives; radioactive materials; flammable or hazardous goods including petrol, gas, oil, paint, white spirit or lighter fluid; living or dead plants, animals, insects, fungus or bacteria; food, drinks or perishable goods including fruit, vegetables, meat or cheese; anything damp, mouldy, rotten or infested with or damaged by parasites; any item which emits any fumes or strong odour, produces gas or leaks liquid; cash and securities; illegal goods including any class of drug, drug paraphernalia or stolen property; waste; any item which creates noise, generates heat, increases in size or may burst; liquid of any type; or any item whose presence would invalidate any insurance policy which would otherwise cover the items or the storage space.

In the event that the other party to a Storage Offer makes a claim under the Storzy Protection Guarantee, you agree to collaborate promptly and fully with all rational requests from that party in relation to that claim. In practice, and without limitation, this may mean answering demands for information or documents or allowing inspection of the Storage Space or Stored Goods.


The Storage Host must deliver details of the Storage Space, in addition to any conditions of storage they wish to apply, on the listing page of the Storzy Website. Such a description may incorporate text, graphics, pictures and other relevant content and should contain details like size, location, security, and access offered. All descriptions and details given must be correct, precise, up-to-date and truthful to the best of your knowledge and belief. In the event that the Storage Space becomes inaccessible for any reason, you agree to notify Storzy that you wish to suspend your listing.

The Storage Host will obey to the access and security arrangements set out in the Storage Agreement.

The Storage Host will practice reasonable efforts to defend and keep the security of the Stored Goods and guarantee that they stay untouched, unobstructed and undistributed and in any case take at least equal security measures related to the Stored Goods as the Storage Host does with his/her own property at the same premises.

The Storage Host approves to offer reasonable reimbursement to the Storage Guest in the event of harm or loss of Stored Goods. Reasonable compensation in that sense should mean paying for reasonable repairs or, where the Stored Good(s) are damaged beyond repair, providing reimbursement of no more than the actual cash value of goods. Compensation will not be offered for any loss: (a) in respect of which a payment is made under an insurance policy; (b) caused by any act or negligent act or omission by the Storage Guest.

If ending the Storage Agreement prematurely for motives other than a breach of these Terms and Conditions by the Storage Guest, the Storage Host will provide, in writing, at least a 4-week notification period to the Company and the Storage Guest. The Company reserves the right to suspend the User account of any Storage Host who in the Company’s opinion dismisses a Storage Agreement prematurely without good reason.

It is the duty of the Storage Host to certify that promoting their storage space via the Storzy Website will not break or invalidate any appropriate mortgage, insurance or other agreement or policy. As such it is a Host's responsibility to understand the terms of any agreement, rule, policy and procedure before promoting your storage space.

The User must be legally allowed to advertise the storage space on the Website. It is the duty of the User to examine the legality of making the storage space accessible to other persons.


The Storage Guest accepts to pay the Fee straightaway, fully and in good faith and using the Company’s Payment Manager.

The Storage Guest approves to submit reasonable compensation to the Storage Host in the improbable event of impairment to the Storage Space and/or Storage Address caused by the Stored Goods or by any careless act or error caused by the Storage Guest. Reasonable compensation will normally mean paying for rational reparations, or replacement where the Storage Space and/or Storage Address or part thereof is impaired beyond restoration.

The Storage Guest will only utilise the Storage Space for the purpose of provisional storage of Stored Goods in accordance with these Terms and Conditions and not attempt to use it for any other reason, or make any permanent physical changes to it, or do anything that will restrict the Storage Host’s reasonable enjoyment of the rest of the premises.

The Storage Guest will eliminate the Stored Goods from the Storage Space upon request by the Storage Host, delivered that the Company has provided at least six weeks’ notice period to the Storage Guest. Following such a six-week period, this clause and associated fees will apply.


By transferring or presenting any data or material to the Website, the User naturally allows the Company an eminence free, non-exclusive right and permission to utilize, repeat, change, alter, adjust, distribute, decipher, make subsidiary works from, disperse, perform and show such material (in entire or part). The User recognizes that the Company isn't obliged to distribute any material put together by the User.

You should not transfer any data, substance or material which: Is false, off base or misdirecting; Breaches any law, rule, statute or guideline; Is offensive, threatening, injurious, abusive, badgering, supremacist, misogynist, homophobic or disgusting; Breaches any copyright, trademark or other protected innovation rights, in the case of having a place with the Company or to any outsider; Violates the security or other individual privileges of others, causes an aggravation, bother or tension to any individual, or imitates someone else; Contains viruses, Trojan horses, worms, time bombs, bots, spiders, crawlers or any other bits of code that may damage, modify, erase, interfere with, surreptitiously intercept, access without authority or expropriate any system, data or personal information; or Creates liability for the Company or causes it to lose (in whole or in part) the services of its ISPs or other suppliers. Advertisements may be delimitated or removed at our discretion for reasons including but not restricted to the following: Obvious plagiarism Feedback from other User(s) about the correctness of the item or uncertainties about the holders' honesty; Offers to store any Forbidden Items; Unfilled or an unconstructive description; Unrealistic valuing; False data; Illegal or unsuitable use; Intent to avoid compensating the correct Fee; Any issues connecting to payment of fees; Breach of clause above

Without regulating any other solutions accessible to the Company at law, in fairness or under these Terms and Conditions, the Company may, in its sole preference, interrupt or dismiss your account if the Company is doubtful that you have been involved in prohibited, unlawful or unsuitable activity, or action which breaches these Terms and Conditions, in relationship with the Website and the service offered. Storzy may eliminate and/or ban advertisements registered by you. If you are alleged to have used Storzy or our Services either directly or indirectly to commence or undertake any unlawful or criminal activity, we will not hesitate in providing your full details and IP address to the Police. Please see our Privacy Policy.

Your Use of Another Users' Information

The Company limits Users to access other Users' data for the reason of providing its services. You consent to not disclose directly identifiable data about another User to any third party without first gaining our agreement and the agreement of such other User. You also agree to answer messages as soon as realistically possible and preferably within 48 hours after reception.

You consent that, with respect to other Users' individually identifiable data that you obtain through the Website or through a Website communication or Website-facilitated transaction, and unless the other User consents otherwise in writing; you will solely use such data: For Website-related communications that relate to a Storage Offer; or In the course of utilising services offered through the Website, or for protests; and In accordance with appropriate laws and regulations, including without restriction data security and privacy laws

The Company does not stand by spam or unwanted commercial marketing communications and Users must not make unwanted contact with other Storzy Users except as expressly envisioned by these Terms and Conditions.

We reserve the right to screen messages sent via the Website for the reasons of research, training or classifying and recognising any breach of these Terms and Conditions.

General Financial Terms

You ‘The User” agree to enter in an agreement with us “The Platform” to give us the right to manage merchant-initiated transaction (MIT) and proceed with payments without coming back online authenticate.

When you attach a Payment Method or Payout Method to your Account, we will ask to provide detailed billing information such as full name, billing address, and financial instrument information either to the Payment Manager and/or its third-party payment processor(s). You should provide exact, current, and fully detailed data when attaching a Payment Method or Payout Method, and you are obliged to maintain your Payment Method and Payout Method updated at all times. The information demanded Payout Methods will variate on the particular Payout Method and may include your current address, full name, account type, identification number and account information associated with a particular payment processor.

The user gives full permission to initiate a payment or a series of payments on their behalf. The anticipated frequency of payments can be one-time or recurring depending on the host and guest preferences and available options. The payment amount is determined based on different factors but mainly depends on the Host judgment of his premises perceived value, the Company fees and any third parties such as Insurance company, Transportation company and payment processor fees.

When using a new Payment Method, the Payment Manager may authorise the Payment Method through verifying a certain amount or by authenticating your account via a third-party payment service provider. For additional verification, we may also (a) allow your Payment Method for one or two more nominal amounts, and demand you to approve these amounts, or (b) demand you to provide us with a billing statement. We maintain the right to, provide refunds of these amounts from your Payout Method. When providing us with a Payment Method at the checkout of our Service, we will after authorisation, immediately save that Payment Method to your Account in order for it to be used for future transactions.

Payment Methods and Payout Methods may include the utilisation of third-party payment service providers. These service providers reserve the right to impose additional fees when processing payments and Payouts related to the Payment Services and the platform is not responsible for any such fees and disclaims all accountability in this regard. Your Payment Method or Payout Method may further be subject to additional terms and conditions demanded by the applicable third-party payment service provider; please review these terms and conditions before using your Payment Method or Payout Method.


You permit our Payment Manager to conduct the Payment Method verifications described in the above sections, and to charge your Payment Method for any bookings made in connection with your account. You therefore give permission to the Payment Manager to collect any sum due, by charging the Payment Method provided at checkout, directly by the Payment Manager.


For certain bookings, the Payment Manager may require a Guest to make recurring, incremental payments toward the Total Fees owed (“Recurring Payments”). More information on Recurring Payments (including the amount and the frequency of payments) will be made available via the Platform if applicable to a booking.
If Recurring Payments apply to a confirmed booking, then the Guest permits the Payment Manager to collect the Total Fees, and the Host agrees that the Payment Manager will initiate Pay-outs, at the frequency approved and described in the Platform.

Guests may stop the payment by notifying The platform orally or in writing at least 5 business days before the scheduled date of the payment. The Payment Manager may demand that you give written confirmation of a stop-payment order within 14 days of an oral notification. If you fail to give written affirmation within 14 days as requested, The platform is not obliged to honor your request to stop any future Recurring Payments. If you have any requests or demands regarding your Recurring Payments, please contact us.




Listing a storage space and requesting to store is free for hosts.

All monetary trades between the parties will be processed by a third-party electronic payment system (the “Payment Manager”). By using the Payment Manager, you also authorise that you have read and agreed to these terms and conditions applying to that service, which can be found here.

The Company shall charge a charge equal to 15% of the amount paid by the Storage Guest, with the outstanding amount being directly sent to the Storage Host. The Payment Manager will process transactions to both the Storage Host and to the Company.

All Users consent that all charges for all Storage Offers must be directed to the Payment Manager. Under no conditions may the Storage Host implore or receive payment of fees related to a Storage Offer in cash or via direct bank transfer or another payment method. Similarly, under no conditions may the Storage Guest provide or attempt to pay for a Storage Offer other than through the Payment Manager. Any breach of this article may consequence in the erasure of the accounts of all Users meaningfully involved in such breach and you consent, where you are discovered by the Company to be so meaningfully part of it, to be mutually and individually accountable to reimbursement to the Company the charge that the Company would have remained due had the Storage Offer been shown in accord with these Terms and Conditions. All Users consent that Storzy shall be permitted to subtract any such sum due from the Price to be compensated to the Storage Host, and all Storage Guests consent to repay Storage Hosts for the Storage Guest share of any charge by Storzy.

Non-Payment of Fees: In the event that the Storage Guest fails to pay any amount due to the Company and in turn the Storage Host, under the Storage Agreement, the Storage Guest hereby agrees that the Company or the Storage Host may deny him/her access to the Storage Address or Storage Space, and may move the Stored Goods at its discretion. If the amount due is not paid in full within 30 days, the Company may issue a written notice to the Storage Guest (at the email or postal address given on the Storage Agreement) of the Company or Storage Host’s intention to sell the Goods within 15 days. If the amount due is not paid in full after an additional 10-day period, the Storage Guest agrees that the Company or Storage Host may sell the Stored Goods and offset the amount due with the proceeds of this sale. Any shortfall will continue to be owed by the Storage Guest. If the Company or Storage Host is unable to sell the Stored Goods within 60 days of the date upon which the outstanding amount became due, and that amount or any part of it remains outstanding, the Storage Guest agrees that the Company or Storage Host may dispose of the Stored Goods as the Company or Storage Host sees fit.

Storzy protection guarantee

The Company certifies to pay a sum in remuneration for loss or harm to your property, subject to the restrictions, rejections and conditions contained in this clause. You should carefully read the entirety of this statement before going into a Storage Offer to guarantee that you do not do anything which will discredit the Guarantee.

You recognize and concur that in all cases, the Company can choose in its own prudence if any case made as per this provision meets the conditions forced by this statement, and what avoidances and confinements apply, and the organization's choice on such issue will be authoritative.

You further recognize and concur that: We keep the option to pull back the assurance whenever before a case is made and following withdrawal no new cases could be thought of; The Guarantee is proposed to advance utilization of our administrations by urging clients to formalise their courses of action. The Guarantee is an assurance of duty among clients and isn't a proposal to safeguard your property and does not establish an agreement of protection. So as to be qualified for consideration for a Guarantee installment, you should be consistent with the accompanying conditions at all material occasions. On the off chance that, in the Company's sensible conclusion, you do not completely agree with every prerequisite in this clause, or on the off chance that you stop to be so consistent at any time during the process of invoking the Guarantee (for instance by accepting a protection installment), the Guarantee will be invalid and no installment will be made to you. In the event that you do not wish or are unable to consent to any of these conditions, you ought to inform us and the Guarantee will not concern you:


The two Signatories of the Storage offer giving ascend to the case must be private individuals, regardless of which Signatory has endured the asserted misfortune or damage. For the avoidance of uncertainty, the Guarantee will not have any significant bearing where either Signatory is a business or a non-commercial association or substance. You should (a) have endured loss or harm to the property during the period of the legitimacy of a Storage offer; (b) be 18 or over and be an enrolled User of Storzy; (c) be a Signatory to the Storage Offer giving rise to the claim; (d) have sent or gotten all installments utilising the Payment Manager in regard of that Storage Offer; (e) not have submitted a material breach of any of these Terms and Conditions, and (f) on the off chance that you are the Storage Host, be a policyholder for a substantial insurance protection strategy covering the Storage Address and Storage Space against inadvertent harm and robbery. You must have supplied the Company with a duplicate of the Storage Agreement marked by the Storage Host and the Storage Guest inside seven days of signature. The Guarantee will solely apply to contents separated in the consented Storage Arrangement, in regard to which a limit of £1000 will be paid. You should be either (a) on account of Storage Host, the owner or mortgagee or contracting occupant of the extra storage space address, or (b) on account of Storage Guest, the owner of the considerable number of products in regard of which the Guarantee is to be conjured


You must have used your best efforts to determine the circumstance and recoup your losses: (a) at first, with the other Signatory by common understanding as to risk and suitable pay and concerning the Storage Agreement; (b) where robbery or criminal harm is suspected or affirmed, by reaching the police and, following the result of any criminal examination, making any claim for compensation to any insurance provider or other body (counting without limitation government bodies or schemes) which is or opens up following such examination; and (c) by making a claim or claims to any current insurers (counting without limitation household insurers) and seeking after them to their official decision. You should not have received any installment of any sum at all from any safety insurer or the other party or some other outsider in regard of the loss for which you are asserting.

You should not have made any claims under this clause: (a) inside a period of 1 year going before the date on which you present your claim or (b) which identifies with any misfortune or harm happening inside a year of the misfortune or harm guaranteed for.

You should be ready: (a) to uncover significant interchanges from your insurance agency to us (to the degree that you are allowed to do as such under any secrecy commitments) including without limitation correspondence in regards to any cases you make against any protection policy in regard of the misfortune or loss guaranteed for; and (b) at the Company's carefulness, to present a Data Access Request at your own expense to fraud prevention and/or counteraction organizations or protection data trades, for example, the Central Underwriting Exchange and to disclose all data received aside from where we consent that any piece of such data is not applicable. The Company must not have any motivation to associate you with any dishonest behavior. For the avoidance of uncertainty, the Guarantee will not have any significant bearing and your User status suspended where the Company finds or sensibly suspects: (a) in view of information gathered from any respectable source (counting without limitation to the police or any legislature or administrative body), that you are aiming or endeavoring to mishandle the Guarantee; (b) that you have been associated with any fake or illegitimate behavior identified with false protection claims or comparable dishonesty, or (c) that any loss or harm which would otherwise be secured by the Guarantee was the aftereffect of any illicit or unscrupulous act or omission by you.

You should coordinate completely with all investigations and requests made by the Company in doing its investigations and commitments under this clause.

Budgetary constraints of the Guarantee. Subject to the constraints, prohibitions and conditions contained in this clause, the Company might pay up to a limit of £500 to fix or replace (at our circumspection) your property harmed or devastated because of a Qualifying Loss if registered for our insurance plan. Substitution items will be esteemed at their real cash value, which is their present market esteem less wear and tear. The wistful estimation of things will not be applicable to their valuation. Basic harm to the Storage Space or Storage Address will be dependent upon a limit for all harm caused of £500 per Structural Damage Incident and a limit of a total of £500. The procedure of conjuring the Guarantee. The inability to comply with the deadlines in this agreement will refute the Guarantee. You should tell the Company by means of email and soliciting a claim form, which must be completed seven days after finding the loss or harm for which you wish to conjure the Guarantee. You should collaborate in providing all proof of your identity, address, and misfortune or harm endured as we sensibly require. Where criminal harm, robbery or other crime is suspected, you must have told the police within 48 hours of disclosure and before you inform us, and when you advise the Company you should give a wrongdoing reference number. You will be required to complete an online survey/questionnaire to permit us to evaluate your consistency with the conditions in this provision and assess whether your case is rejected under this statement or in any case ineligible for consideration. We will get in touch with you within 7 working days to prompt whether your case is qualified for thought, giving you one of three answers:

"Claim Invalid", implying that your case isn't secured by the Guarantee for the reason(s) expressed; "Claim Pending", implying that your case is waiting until the means outlined in the answer are taken and sought after to a conclusion. This will typically imply that the result of a case against protection or a criminal examination is anticipated. It is your duty to keep in touch with the police, Crown Prosecution Service as well as insurance agency to follow the procedure of the examination, criminal procedures or guarantee. At the point when you consider that the result is evident, you may resubmit your case; or "Claim Eligible", implying that we are set up to consider your case and you have 30 days from receipt of our response to follow the means in this agreement which is, you should present a full case within 30 days of that response.

A full case must include:

An announcement signed by you affirming that the data in the case is consistent with the best of your insight and conviction; A total portrayal of the loss or harm endured, including dates (which might be evaluated where accurate dates are difficult to affirm), nature and cause thereof, and including confirmation of proprietorship, date of procurement, state of being and supporting proof, for example, receipts, inventories, cites for fix work, in addition to the asserted estimation of any high-esteem things lost or harmed;

Where you are the Storage Host, proof of your possession or occupant status as to the premises; An announcement giving full details and dates of what, assuming any, the action you have made to determine the issue, incorporating without impediment dealings with the other Signatory, claims against protection approaches and police reports, and all interchanges with the prior, including responses, received; An affirmation regarding whether any protection insurance or security deposit or other expected avenue of recovery applies. On the off chance that a current protection strategy or other instrument exists yet does not make a difference, the reasons must be given. On the off chance that they do make a difference, proof must be provided that the process of claiming has been started and the claim to the Company may then be required to be postponed until such procedure is concluded.

Upon request of a full claim, the Company will assess it before settling on a decision with regards to whether to make reimbursement under the Guarantee. Except in exceptional conditions or those outside its ability to control, the Company will settle on a decision within 90 days of receipt of the full case. As a feature of its assessment of the full claim, the Company may do any of the accompanyings, in its sole caution:

Require you to present a Data Access Request at your own expense to fraud prevention agencies or insurance information exchanges, for example, the Central Underwriting Exchange and to reveal the outcomes to us; Require the Signatories to take an interest completely in independent intervention, and you, therefore, consent to do this if a full claim is made under any Storage Offer in regard of which you are a Signatory of the Storage Agreement; Obtain a valuation of any item or items asserted for from an independent expert; Obtain a loss evaluation from an independent expert where we trust it to be essential. Such specialists may incorporate without limitation legal advisors, lawyers, surveyors, and pest controllers. Expect you to acquire up to three statements to fix work; Make demands for additional data from the other Signatory, insurance agencies, the police or other position (counting local authorities), or other pertinent gatherings, (for example, neighbors or witnesses to any incidents out of which the claim emerges). As a signatory to a Storage Offer, you, therefore, consent to utilize your best efforts to encourage such examinations, including giving your authorization for data to be discharged to us where we sensibly require it, and including where the individual making the full claim is the other Signatory to a Storage Offer in regard of which you have consented to a Storage Arrangement; Conduct interview(s), either ourselves or through an agent, with either Signatory or with any pertinent third party, and you, therefore, consent to utilize your best efforts to encourage such action; Inspect (either ourselves or utilizing a specialist to complete the assessment for our benefit) any harmed items or any remaining Stored Items or the Storage Space or Storage Premises upon sensible notification; as well as Pay an entirety under the Guarantee, or decline to do as such, giving explanations for the decision. Exclusions. The Guarantee does not protect or affect: Any Storage Offer in regards to which the Company has not gotten a duplicate of the Storage Agreement signed by both Storage Host and Storage Guest in which all items esteemed to value over £75 are independently recorded; Any misfortune or harm not announced in understanding inside 30 days of the end of the capacity time of the corresponding Storage Offer; Any misfortune or harm in the abundance of any breaking point set out emerging out of one or more Storage Offers entered into by the claimant; Items harmed experiencing significant change. The expression 'damaged in transition' incorporates without constraint harm happening while (a) specifically moving things to and from the storage space, (b) putting away, pressing, and sorting out a storage space whenever during the period for which the Storage Offer is legitimate. On the off chance that the visitor has selected the Storzy Transport Service, at that point the Terms and Conditions of the Company's transportation partner will apply.


Damage to stored items, or to the premises by stored items, which were not sensibly, securely and safely disposed, or which were put away such that made it sensibly predictable that damage to the items or the premises could happen.


None of the accompanyings would be secured: delicate glass items in cardboard boxes with profound boxes put on the head of them, unprotected photographs put away in a soggy situation, or items made of cloth packed in an unsealed bag, heavy things put in places unfit to hold up under their weight, or things that rust because of a damp environment; Damage brought about by sensibly predictable and preventable events (counting without limitation fire or burst water pipes) where either Signatory neglected to take sensible measures to prevent or restrain such harm.

Neglecting to fix faults in the structure or fittings at the premises or neglecting to repair smoke alarms at the premises; Damage to stored items or to the premises by an outsider (counting without limitation outside contractual workers connected by either Signatory, other Storage Guest who are involved with other Storage Offers with the Storage Host, or different adults or children living at or visiting the capacity address); Single items esteemed to value below £50 (although such things may comprise part of a collective claim for lower-value items); Currency, cash, valuable metal in bullion structure, notes or protections; adornments; jewellery; works of art or antiques valued at or above £100; records which would be costly or hard to replace, including without limitation international IDs or unique variants of business agreements, deeds, and affirmations or capability; Theft of or harm to any thing esteemed above £50 in regard of which the Storage Guest cannot provide a Storage Agreement including a inventory listing that item and marked by the two Signatories in addition to at any rate one of the accompanying to the Company's sensible fulfillment: (a) proof of acquisition of that item; (b) an email sent or received and dated at the latest the date of the Storage Agreement, containing a photo or video of the item; or (c) whatever other proof which exhibits verification of proprietorship as well as worth; Theft or pernicious or criminal harm to things where the Storage Host is definitely not a suspect and (a) which is not accounted for to the police inside 48 hours of a guiltless Signatory becoming aware of it, and in any occasion inside 30 days of the end of the Storage Offer period, or (b) where efforts to recover the worth thereof (regardless of whether through criminal pay plans or from existing protection strategies) have been ineffective; Any misfortune or harm (a) to or brought about by Prohibited Item(s) purposely stored, or (b) to any things or property guaranteed in regard of any Storage Offer where Prohibited Item(s) were intentionally stored. For the shirking of uncertainty, the nearness of Prohibited Item(s) will consequently block any case by the Storage Guest against the Guarantee and may block any such case by the Storage Host where the Company sensibly speculates that the Storage Host knew about such nearness, whether or not the asserted misfortune or harm was brought about by or identified with the nearness of such Prohibited Item(s); Damage brought about by stored items to merchandise or assets claimed by the Storage Host. The Guarantee just covers harm to the fixtures, fittings or structure of the premises; Damage brought about by or owing to conventional mileage; Any injury to or illness or demise of any individual emerging out of the Storage Offer, or any claim dependent on the occupier's obligation of the Storage Host. Such occasions must be asserted for as well as prosecuted out with the Guarantee scheme; Any loss or harm caused legitimately or indirectly by an occasion of Force Majeure. These incorporate without limitation earthquake, storm, unfavourable climate conditions or normal physical catastrophes, power disappointments, epidemics, work questions, revolt or common issue, war, demonstrations of fear-based oppression, or acts of terrorism; Any loss or harm endured because of the robbery or abuse of individual information or identity; Non-instalment of any piece of the cost or some other monies owed by the Storage Guest to the Company and thus the Storage Host. The Company keeps on paying the Storage Host in such conditions and hope to recover any unpaid assets from the Storage Guest. This offer does not shape some portion of the Guarantee conspire; or Indirect misfortunes of any sort, including without limitation loss of benefit, altruism, or business.

Changes and Cancellation of the Guarantee. The Company claims all authority to alter or drop the Guarantee whenever and at its caution.

In case of cancellations, no new cases will be allowed, yet any cases under the Guarantee which are now in process (that is, the online structure has been sent to us) will be considered as per the adaptation of this condition essentially at the time of submission of the form.

Where the Company adjusts the Guarantee, we will show a notice on the Site and your proceeded utilization of the Website or administrations will demonstrate your acknowledgment of the change.



Without earlier endorsement and composed consent, you may not make frames around our Webpages that adjust in any capacity the visual introduction or presence of our Website.

Content Liability

We will not be considered liable for any content that shows up on your Website. You consent to secure and protect us against all cases that are ascending on your Website. No link(s) ought to show up on any Website that might be deciphered as offensive, vulgar or criminal, or which infringes, in any case, abuses, or supporters the encroachment or other infringement of, any outsider rights.

The Company gives the Website and the Services on an 'as is' and 'as available' basis. All conditions, terms, and guarantees that are not explicitly expressed in these Terms and Conditions, regardless of whether oral or recorded as a hard copy or whether forced by rule or activity of law or something else, including, without restriction, the inferred guarantee of agreeable quality and readiness for a specific reason for existing is thus prohibited.

The Company provides no guarantees, conditions, certifications or representations according to the Website or Services: with respect to the completeness or precision of any advice and data contained on or sent or got from the Website or any site to which it is connected; of any specific outcome or result of utilizing the Website or Services, or that either will meet your requirements; or that the Website or Services, and substance on the Website or the server that makes it accessible are error- or virus-free or free from other harmful parts or that your utilisation of the Site will be uninterrupted, timely, secure, or mistake-free.

All Storage Offer engagements completed at your own hazard. The Company and its officials, executives, financial specialists and workers avoid to the furthest reaches allowed by relevant law all risk for any clause, requests, harms, misfortunes, expenses and costs, emerging out of or in any capacity associated with any Storage offer, whatever other courses of action that User(s) may have made regarding this Website or the User's utilization of the Website.

You rely on data given by different Users at your own hazard. The Company will attempt to vet Storage Hosts and Storage Guest using Onfido record verifications and Storage Host investigations (either face to face or by means of video conference), anyway, the Company cannot control, support, endorse or check the accessibility, condition or nature of promoted Storage space or the exactness, money, truth or fulfillment of the data given by Users of the Website and it is your duty to do this and to take some other essential safety measures before orchestrating or carrying out a Storage Offer. You should utilize alert, good judgment, and practice safe exchanging when utilizing the Website.

You utilize the Storage Agreement(s) at your own hazard. The Company does not acknowledge obligation for any misfortune, cost, guarantee or harm of any nature emerging legitimately your utilization of the Storage Agreement(s) that might be given on the Website every once in a while. Users are prompted that such Storage Agreement(s) are to be utilized as a guide only and the Company offers no guarantees, certifications or representations, express or inferred, regarding their precision or fittingness, readiness for a specific reason, freedom from error or exclusion, or that they will meet the individual prerequisites for any User.

You consent to protect the Company from and against any claims, liabilities, harms, misfortunes, and costs, including, without limitation, sensible legitimate and bookkeeping expenses, emerging directly or by implication from your breach of any of your commitments under these Terms and Conditions.

Your Privacy

Please read our Privacy Policy as it constitutes part of our agreement.

Reservation of Rights

We standby the right to ask you to eliminate all links or any specific link to the Storzy website. You agree to instantaneously delete all links to our Website upon demand. We further standby the right to make changes to these terms and conditions and our linking policy at any chosen time. By constantly linking to our Website, you consent to be destined to and to respect these linking terms and conditions.

Links to Other Websites

The Storzy services may also include links to an outsider and third-party web pages or services that are not possessed or controlled by us.

The Company has no jurisdiction, power or authority over, and do not possess any responsibility, the content, privacy policies, or practices of any third-party web pages or services. You further consent that the Company shall not be accountable or responsible, directly or indirectly, for any harm or loss caused or supposed to be caused by or in association with the use of any such content, goods or services accessible on or across any such web pages or services.

We strongly recommend  You to read the terms and conditions and privacy policies of any third-party web sites or services that You utilise or visit.

Removal of links from our website

If there are any offensive links on our Website, you are free to inform us at any time. We will consider all requests to eliminate links but we are not obliged to reply to you directly.

We do not guarantee that the data on Storzy is valid, we do not license its completeness or correctness; nor do we guarantee to ensure that the website rests accessible or that the material on the website is up to date.


To the extreme extent allowed by appropriate law, we reject all representations, guarantees and circumstances relating to Storzy and the use of this website. Nothing in this disclaimer should:

·       bound or reject our or your accountability for death or personal injury;

·       bound or reject our or your accountability for fraud or fraudulent misrepresentation;

·       bound any of our or your accountabilities in any way that is not allowed under applicable law; or

reject any of our or your accountabilities that may not be rejected under applicable law.

The borders and exclusions of accountability and obligations set in this Section and elsewhere in this paper: (a) are subject to the preceding section or subsection; and (b) oversee all accountabilities ascending from the disclaimer, counting liabilities arising in agreement, in tort and for breach of statutory duty.

As long as the website and the data and services on the website are provided for free, we will not be responsible for any loss or harm of any sort.


The Company possesses the right to bound your action on the Website, instantly issue a notice or warning, interrupt or terminate your User recording or any of the User’s registered Storage Spaces and decline to deliver any of the Services to the User with no prior announcement to the User for any of the subsequent reasons: the User breaks these Terms and Conditions; if the Company is unable to confirm or authenticate the User Information delivered to us to our contentment; if the Company believes that the User’s actions may trigger the Website legal accountability or financial damage or harm; or if the Company in its sole discretion considers it is in the greatest interest of the Website and other Users.


Where contracting as a Storage Guest, you consent to expel all Stored Goods from the Storage Space at the Storage Host’s property 48 hours before the end of the Storage Offer period, the end date for which the Fee has been compensated, or ending of the Storage Agreement, as appropriate.

You also consent that on the occasion that you fail to eliminate Stored Goods in agreement with this article, the Storage Host / the Company shall be permitted upon giving 4 weeks’ notice to you, to confiscate, destroy or sell the Stored Goods. The Company is allowed to affect you pro-rata for such 4 week notice period and to eliminate, destroy or sell Stored Goods deprived of further notice if reimbursement is not provided by the termination of the notice period.

Where contracting as a Storage Host, you consent that if the Storage Guest does not gather their possessions or prolong the Storage Agreement you will be offered a 6-week notice before being authorised to take the arrangements defined above. In the event that you obtain notice that the Storage Guest has died during the Storage Period, you approve to permit a further period of 2 weeks (being six weeks’ notice in total) before taking any decision. You further consent that in the event of your death, your successors and/or executors will provide at least 2 weeks’ notice of conclusion to the Storage Guest, after which this clause will operate.

Terms and Conditions